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About us  
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About Us | Our Guarantee | Store Hours | Contact Info | Delivery Info | Payment Options | Privacy Policy | Substitution Policy

About the Company:

Elmara Flower Garden & Home Decor has proudly been serving Windsor and Essex County since 1984. We are family owned and operated. At Elmara, we are committed to quality and service. Our 100% satisfaction guarantee is our personal commitment to creating long-term relationships with our customers. Flowers for all occasions! Feel free to browse through our online store and order now!

You can also place your order by:

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Our Guarantee:
At Elmara Flower Garden & Home Decor we take pride in dedicating ourselves to our clients. We are committed to quality and service. Your 100% satisfaction is our #1 priority. As proud and professional florists we guarantee every order sent.

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Store Hours:
Monday thru Saturday 9:00am – 5:00pm
Sunday call for seasonal holiday hours.

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Contact Information:
Elmara Flower Garden & Home Decor
5365 Walker Road, Windsor, ON N0R 1J0

Tel. (519) -737-1151
Fax. (519)-737-1624

Driving Directions - (Click here)

General Inquires:

Alicia – Event Planner • Home Decor Specialist:

Margaret – Floral Designer:

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Delivery Information:
$8.00 Windsor, LaSalle and Tecumseh
$10.00 McGregor and Russelwoods Area
$12.00 Maidstone, Essex, Emeryville, Belle River, Lakeshore and Puce
$15.00 Amherstburg and Pointe West
$20.00 Harrow, Cottam and Woodslee
$12.00 National & U.S. Deliveries
$25.00 International Services

Orders must be received before 12:00 noon in the recipients time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate delivers at specific times of day, but we cannot guarantee it.


We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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Payment Options :
Privacy Policy:
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We usethis information to determine our users demographics and interests, so that we can better understand and serve our users.


Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

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Substitution Policy:
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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© 2009 - 2011 Elmara Flowers All rights reserved.
Elmara Flower Garden & Home Decor
5365 Walker Road, OldCastle, Ontario N0R 1L0
Tel. (519) 737-1151
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